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Privacy Policy

Last updated: 25 March 2025

1. Introduction

Sol-teQ ("we," "us," or "our") operates the website https://www.sol-teq.co.uk (the "Website"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Website.

By accessing or using our Website, you consent to the collection, use, and sharing of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect personal data that you voluntarily provide to us through:

  • Contact Form: Name, surname, email address, and message.

  • Subscription Form: Name and email address (for marketing purposes).

We also collect automated data through cookies and analytics tools (see Section 6).

3. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to inquiries submitted through the contact form.

  • To send marketing emails to subscribers (you can opt out at any time).

  • To improve our Website through analytics and cookies.

  • To comply with legal obligations under GDPR and POPIA.

4. Legal Basis for Processing (GDPR & POPIA Compliance)

We process personal data based on:

  • Consent: When you fill out a contact form or subscribe to marketing emails.

  • Legitimate Interests: To improve our services and communicate with users.

  • Legal Obligations: Compliance with applicable data protection laws.

5. Data Storage & Protection

We take appropriate security measures to protect your personal data. Your information is stored securely on Wix’s GDPR-compliant servers.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website performance.

  • Track user interactions for analytics.

  • Deliver a better browsing experience.

By using our Website, you consent to our use of cookies. You can manage cookie settings through your browser.

7. Marketing Emails & Opt-Out

If you subscribe to our mailing list, we may send promotional content. You can unsubscribe at any time using the "Unsubscribe" link in the email.

8. Sharing of Information

We do not sell, rent, or trade your personal data. We may share it with:

  • Service Providers (e.g., Wix, email marketing providers) for business operations.

  • Legal Authorities if required by law.

9. Your Rights Under GDPR & POPIA

You have the right to:

  • Request access to your data.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing emails.

  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us at info@sol-teq.co.uk.

10. Data Retention

We retain personal data only as long as necessary for our business operations and legal compliance.

11. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

13. Contact Information

If you have questions about this Privacy Policy, please contact us:

Company Name: Sol-teQ
Company Registration Number: 13863419 (England & Wales)
Email: info@sol-teq.co.uk
Telephone: 0113 8240444
Address: 46 Park Place, Leeds, LS1 2RY, United Kingdom

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